Japanese Sales & Retention

We are seeking a highly motivated and results-driven Japanse Sales and Retention Specialist to join us in Lisbon. The ideal candidate will have excellent communication skills, a sales background and customer retention.

As Sales and Retention Representative, you will sell offers to Customers over the phone and via live chat contact channels.

What you’ll be doing?

• Developing and maintaining strong relationships with existing customers to increase retention rates;
• Identifying opportunities to upsell and cross-sell our products and services;
• Handling customer inquiries, complaints, and escalations with a professional and empathetic attitude;
• Meeting or exceeding sales targets through proactive outreach to potential customers;
• Collaborating with marketing and customer service teams to improve the overall customer experience;

Why you are a good fit ?

• Native level of written and verbal communication skills in Japanese
• B2 level in English
• Good computer skills;
• Previous success in a sales-through-service role
• Excellent communication and interpersonal skills and team spirit;
• High School Diploma
• EU passport/ID or a portuguese resident card

What about the offer?

• Full relocation package
• Fixed-term, renewable employment contract
• Free Portuguese lessons
• Surf lessons, social events, city discounts, and many other activities
• Private health insurance from day one
• Great opportunity to have a career path in a multinational company
• Airport pick-up and administrative assistance with your registration in Portugal
• Reimbursement of your flight expenses
• Other benefits can be discussed during our interview

🚀 Don’t wait another minute and apply directly for this opportunity to schedule a call !

Make it happen now !