Finnish Customer Advisor

We are seeking a passionate and driven individual to join our team as a Finnish Customer Advisor in Athens, Greece!

As a Finnish Customer Advisor you will be responsible for delivering exceptional customer experiences across all channels of communication.

You will work in a fast-paced, dynamic environment and will be expected to maintain a high level of professionalism and customer satisfaction.

What you’ll be doing?

• Respond promptly and professionally to customer inquiries via phone, email, and live chat;
• Handle and resolve customer complaints and issues;
• Diagnose and troubleshoot customer issues, providing accurate and effective solutions;
• Collaborate with other teams to ensure customer satisfaction;
• Escalate complex issues to senior team members or relevant departments while maintaining ownership of the customer’s case;
• Provide proactive communication about product updates, known issues, and solutions;

Why you are a good fit ?

• Native or fluent in Finnish;
• Good in English;
• Good computer skills;
• Any kind of previous experience or contact with clients (but not mandatory);
• Excellent communication skills;
• Good listening and empathy skills;
• Good time management skills;
• Team spirit and flexibility;
• EU passport/ID or Greek work permit;

What about the offer?

• Lots of Fun and Life Experience;
• Meal vouchers;
• Fixed-term, renewable employment contract;
• Private health insurance after 6 months of contract signature (in addition to the standard insurance);
• Relocation Package:
  
  • Paid Flights to Athens
  • Airport pick-up and administrative assistance with your registration in Greece
  • Hotel Accommodation for the first 2 weeks
  • Support from local real estate agencies to find accommodation

🚀 Ready to embrace a journey in the Hellenic World?

Make it happen now !