Finnish Customer Advisor

Relocation package included:

  • Paid Flights to Athens
  • Airport pick-up and administrative assistance with your registration in Greece
  • Hotel Accommodation for the first 2 weeks
  • Support from local real estate agencies to find accommodation

We are seeking a passionate and driven individual to join our team as a Finnish Customer Advisor in Athens, Greece!

As a Finnish Customer Advisor you will be responsible for delivering exceptional customer experiences across all channels of communication.

You will work in a fast-paced, dynamic environment and will be expected to maintain a high level of professionalism and customer satisfaction.

What you’ll be doing?

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat;
  • Handle and resolve customer complaints and issues;
  • Diagnose and troubleshoot customer issues, providing accurate and effective solutions;
  • Collaborate with other teams to ensure customer satisfaction;
  • Escalate complex issues to senior team members or relevant departments while maintaining ownership of the customer’s case;
  • Provide proactive communication about product updates, known issues, and solutions;

 

Why you are a good fit ?

  • Native or fluent in Finnish;
  • Good in English;
  • Good computer skills;
  • Any kind of previous experience or contact with clients (but not mandatory);
  • Excellent communication skills;
  • Good listening and empathy skills;
  • Good time management skills;
  • Team spirit and flexibility;
  • EU passport/ID or Greek work permit;

What about the offer?

  • Lots of Fun and Life Experience;
  • Meal vouchers;
  • Fixed-term, renewable employment contract;
  • Private health insurance after 6 months of contract signature (in addition to the standard insurance);
  • Relocation Package:
    • Paid Flights to Athens
    • Airport pick-up and administrative assistance with your registration in Greece
    • Hotel Accommodation for the first 2 weeks
    • Support from local real estate agencies to find accommodation

🚀 Ready to embrace a journey in the Hellenic World?

Make it happen now !

  • Language

    Finnish

  • Location

    Athens, Greece

  • Experience

    None

  • Job position

    Full time

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