Description
Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate’s recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries!
We are offering a great work experience in Porto, Portugal for a role as a Dutch Medical Devices Customer Service.
Requirements:
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Fluent in the market language + C1 level in English
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Ability to manage and support multiple markets simultaneously
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Background in healthcare, medical devices, or technical support (preferred)
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Knowledge of diabetes is a strong plus
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Strong customer service mindset with excellent communication skills
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High capacity to absorb and manage complex information
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Strong problem-solving and prioritization skills
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Detail-oriented, organized, and resilient under pressure
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Emotionally intelligent, with empathy and the ability to handle sensitive situations
What does your day-to-day in this role look like:
Provide customer care and technical support for medical diabetes devices across European markets.
Assist patients via phone, email, chat, and SMS, ensuring accurate order management and regulatory compliance.
Deliver empathetic, solution-oriented support while following established procedures and safety standards.
The relocation package included:
Accommodation – Relocation from outside Portugal:
Shared accommodation will be provided for up to 12 months. The monthly rent is €280, including all utility bills, and will be directly deducted from the employee’s payslip.
Health Insurance:
Private health insurance is provided from day one of employment. Please note that candidates must already have a NIF and NISS. If not, these must be obtained in advance, as they are mandatory for health insurance registration.
Make it your Next Job Without Boundaries! 🚀
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Get to know more about Atlean World👇
Atlean World is going to be your recruitment partner during the whole journey!
Guiding Your Odyssey with Atlean World:
Personal Touchpoint:
As soon as you hit “Apply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session:
Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.
Making it Happen:
Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support:
Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.
Your Next Job, Without Boundaries!