Hostel Front Desk Manager

Join our Barcelona hostel team and bring your outstanding personality and exceptional service skills to the forefront.

As a creative soul, you’ll have plenty of opportunities to co-create a friendly atmosphere, while simultaneously managing multiple tasks with ease.

Leadership skills: You’re a great leader and a team player who can work together to achieve goals.
Responsibility and multitasking: You’re responsible and can multitask, managing different projects and prioritizing your workload.
Excellent customer service: You always deliver excellent customer service and lead by example for your team, always going the extra mile.
Proactivity and creativity: You’re proactive and creative, always looking for new ways to improve and create a better guest experience.
Organizational skills: You’re well-organized and great with time management, making sure everything runs smoothly.
Friendly and welcoming approach: You have a friendly and welcoming approach, always being kind and professional to everyone you encounter.
Independence: You’re able to work independently when needed.
People skills: You love working with people and are familiar with the needs of our guests.
Active role: This is an active role, not a passive sitting behind the reception. You’ll need to be proactive and ready to jump into action when needed.

Experience: You have at least 2 years of experience as a Receptionist Supervisor/Manager in the Hotel/Hostel industry (Experience from Hostel industry is a BIG plus)
IT knowledge: You have decent IT knowledge as we are a high-tech place.
F&B experience: Any experience from F&B is a plus.
Language skills: You speak fluent English and Spanish, at least basic Catalan + another language.
Location: You live in Barcelona.

We offer a full-time position with morning/afternoon shifts mostly, but possibly a night shift in case of urgency.
We’re a highly tech-savvy place, so if you’re up for the challenge, we’d love to hear from you!

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